Return & Refund Policy
Thank you for shopping at No Soliciting Sign Shop! We are dedicated to providing high-quality products and exceptional customer service. To ensure a seamless shopping experience, we've outlined our Return & Refund Policy below.
Order Cancellation
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Cancellation Window: You may cancel your order within 24 hours of purchase without incurring any charges. This allows us to process your request efficiently before the order is shipped.
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Post-24-Hour Cancellations: If more than 24 hours have passed since your purchase, cancellations may no longer be possible. However, we encourage you to contact our customer service team at udslifecom@gmail.com to discuss any available options.
Quality Issues or Incorrect Product Received
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Return Eligibility: If your order arrives with a quality issue or you receive an incorrect product due to our error, you are eligible for a return and a full refund. In these cases, we will cover the return shipping costs.
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Initiating a Return: To start the return process, please contact us at udslifecom@gmail.com. We will provide instructions and, if applicable, a return shipping label.
Returns for Other Reasons
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Customer-Requested Returns: If you wish to return a product for reasons other than quality issues or incorrect items, you may do so within 30 days of receiving your order. Please note that return shipping costs will be your responsibility.
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Return Process: To initiate a return, contact us at udslifecom@gmail.com. We will guide you through the process to ensure your return is handled smoothly.
Refund Processing
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Timeframe: Refunds will be processed within 7 working days after we receive and approve the returned item.
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Refund Method: Refunds will be issued to the original payment method used during purchase. Please note that depending on your payment provider, it may take additional time for the refund to reflect in your account.
Important - Contact Before Returning
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Correct Return Address: It is crucial to contact our customer service team at udslifecom@gmail.com before returning any product to obtain the correct return address. The return address may differ from the shipping address.
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Unapproved Returns: Returning items without prior contact or using an incorrect address may result in lost packages, for which we cannot be held responsible. Please follow our return instructions carefully.
Customer Support
If you have any questions or need assistance with our Return & Refund Policy, please reach out to our customer support team:
- Email: udslifecom@gmail.com
- Phone: +86 17358806111
We are here to ensure that your concerns are addressed and that you have a positive shopping experience.
Shipping Origin
Please be aware that No Soliciting Sign Shop is based in China, and all products are shipped from our warehouse in China.